Everyone has different opinions as to what makes and breaks a company. Some think that strong management is the key, while others think that available capital or extensive marketing tactics is the way to go. However, what would your company be without its employees? Your employees act as the very foundation – the different building blocks that form the structure of your organization. The question that you must ask yourself is – how strong or effective are your building blocks? Are you building a masterpiece or the leaning tower of Pisa?

The only way to truly be informed as to the efficacy of your staff is by implementing employee performance monitoring. In the past, or in most cases, employees have been monitored as a form of mistrust between employers and employees. Companies attempt to track various activities, such as phone usage, internet usage, time expenditure per task, etc., to ensure that employees are legitimately working and spending company resources on relevant and necessary tasks.

The next question we ask ourselves is, how to we implement employee performance monitoring to such an extent that we not only have the ability to make sure that employees are productive and performing up to par with expectations (and not just logging hours with little to none progress made or objectives achieved.) but also have the chance to use it to beneficial in other ways – such as upskilling, employee retention and constant growth. There are various ways of doing the above, but the best suggestion would be implementing HRM (through a CRM) and LMS within your organization. Unfortunately, many would ask – what is an LMS? Or CRM?

A Learning Management System (LMS) is: “a software application for the administration, documentation, tracking, reporting, automation and delivery of educational courses, training programs, or learning and development programs.”

Human resource management is (HRM): “the strategic approach to the effective and efficient management of people in a company or organization such that they help their business gain a competitive advantage. It is designed to maximize employee performance in service of an employer’s strategic objectives.”

 – If you would like more info on this subject, please feel free to contact us for a demo regarding the perfect LMS or HRM for your company.

 With the implementation of an LMS and HRM component within your CRM of choice, we take a look at various advantages of tracking the productivity of your employees:

• Detailed performance evaluation
• Increased productivity
• Discouraging unethical behaviour
• Improved project management
• Streamlined method of communication
• Provides a way to recognize stellar employees
• Monitoring attendance and commitment
• Improved trust within the organisation
• Increased ROI in the long term
• Effective tracking of time allocation
• Solution for remote working conditions

In our next blog, we discuss these advantages in depth – keep your eyes peeled!